Guide 14 of 15 in Level 1: Get set up

How to add team members and invite your team

To add team members in Blackbox (blackbox.plus), an admin opens Settings and stays on the Team tab, where Team Members lists everyone with their role. Under Invite People, type or paste one or more email addresses, pick Member or Admin, and click Invite. Each person gets an email with a Join Organization button and shows under Pending Invitations until they join. An invite lasts 7 days; Resend invite email sends it again with a fresh week, and Revoke invite cancels it. Your teammate signs in with the invited email, by Google or an email link, and lands straight in your workspace; someone who already has a Blackbox login clicks Join under Pending Invitations. Admins invite and remove people, approve the strategy and change settings; members work on the brands they are on. Every member and every open invite takes a seat, and Starter includes 2. To change a role, remove the person and invite them again.

You'll need
Time
About 3 minutes 8 steps Updated
You'll end with
A teammate in your workspace as a Member or an Admin, on the brands they work on
Do it in Blackbox Open Team settings, after you sign in
Example
Setup is done once: the teammates you invite skip it and land in the workspace

How to add team members and invite your team in Blackbox

  1. Step 1:Open Team settings

    Click Settings in the sidebar, then Team.

    You'll see: Team Members, with each person’s role and the day they joined.

    Open this in Blackbox

  2. Step 2:Add their emails

    Under Invite People, type or paste their email addresses, one per line or separated by commas.

    You'll see: The addresses in the box, with Invite now clickable.

  3. Step 3:Pick their role

    Pick Member or Admin in the menu next to Invite.

    You'll see: The role you picked, for everyone in the box.

  4. Step 4:Send the invites

    Click Invite.

    You'll see: Invited 1 for one address, and the invite under Pending Invitations.

  5. Step 5:Check who hasn’t joined

    Look under Pending Invitations.

    You'll see: Each open invite’s email and the day it Expires, with three buttons beside it.

  6. Step 6:Send it again, or share the link

    Click Resend invite email (the arrow), or Copy invite link to send the link yourself.

    You'll see: Invite resent to their address, with 7 more days to join.

  7. Step 7:Your teammate joins

    They sign in with the invited email, or click Join Organization in the email. With a Blackbox login already, they click Join under Pending Invitations.

    You'll see: Your workspace on their screen, with the brands they are on.

  8. Step 8:Remove someone who left

    Click Remove member on their row, then Remove.

    You'll see: Their name and removed, and their row gone from Team Members.

Good to know

  • Admins invite and remove people, approve the strategy, answer its questions, edit or delete campaigns and change Settings. Members see the brands they are on, connect channels, make posts, and pause or resume campaigns.
  • A teammate needs no login of their own on Meta, Google or TikTok. They see the channels the workspace has connected, for the brands they are on.
  • With one brand, everyone who joins is on it. With more, an admin picks each member’s brands with Brands on their row, or under Tags when inviting.
  • An invite lasts 7 days. An expired one drops off Pending Invitations, so invite the address again.
  • Seats count members and open invites together. Revoke invite, the × beside an invite, frees its seat once you click Revoke.
  • There is no role switch. Remove the person and invite them again with the other role: they come back with the new one.
  • You can’t remove yourself, and a workspace always keeps one admin. Removing someone keeps their own Blackbox login.
  • Invite up to 50 addresses at a time. Anyone already in the workspace or already invited is skipped.

If something doesn't work

My teammate never got the email

The email is titled You’re invited to, then your workspace’s name; ask them to check spam. Click Resend invite email on Pending Invitations, or Copy invite link and send the link yourself.

It says This invite has expired

Invites last 7 days. Ask an admin to type your email under Invite People again and click Invite.

My teammate was asked to name a business

They signed in with a different email from the one invited. Have them sign out and sign in with the invited address, or invite the address they use.

It says the plan’s seats are taken

Nothing was sent. Revoke an invite nobody will use or remove someone who left, then invite again. For more seats, open Manage billing in Settings.

There’s no way to change someone’s role

Remove them from Team Members, then invite the same email with the other role. When they join again, they have the new role and their work is still there.

I don’t see Invite People

Only admins can invite. Ask an admin to invite your teammate, or to remove you and invite you again as an Admin.

Stuck at any step? Send us a message and we'll do it with you on a call. All of Level 1: Get set up